Base-X Expedition Shelters are guaranteed for a period of 3 years from the date of purchase. At the discretion of the manufacturer, Base-X will repair or replace any component that fails as a result of workmanship or materials. Conditions such as tears in fabrics or screens, bent poles, stretched cables, broken tent stakes, and broken light bulbs are considered normal wear and tear and as such are not covered by this warranty. Some components may have other manufacturer warranties (such as light bulbs). Contact that component's manufacturer for more information.
The purchaser is responsible for cleaning and returning defective components to our manufacturing facility located at:
6051 North Lee Highway
Fairfield, Virginia 24435